BOOKLY HELP
Frequently Asked Questions
Find answers, download the business guide and get help with a Bookly page.
Does Bookly have a Free plan?
Yes. Bookly has a limited Free plan with no subscription charge and no trial countdown. There is no free trial of a paid plan. Choose Starter, Growth or Scale when you need more features or capacity; paid access starts after verified payment or an administrator assignment. See the current pricing page for plan limits, monthly and annual prices, and available payment schedules.
Do I need to choose a plan now?
Start with the limited Free plan and upgrade when you need more services, staff or features. Bookly does not offer a free trial. Starter, Growth and Scale have different features and usage limits. Compare current monthly and annual prices on Pricing; checkout shows the charge currency, payment schedule and final amount before you pay.
What is an online booking system?
What is an online booking system? In short, an online booking system is an online interface which enables customers to book the services that you offer in the form an appointment.
With an online booking system, businesses and professionals alike are in control of the services and available slots that are bookable by clients. Setting buffer time and configuring recurring appointments is also possible with many systems.
Advanced booking systems such as the Aoxio online booking system will also allow for booking pages to be customised and branded.
What is an online appointment?
An online appointment typically refers to exactly that, a booking for a service made via an online booking system. An online appointment could be for a service, such as a dental appointment, for example, a meeting, or any number of reasons. While the booking for the appointment is made online, the actual appointment may take place over the phone, or in person at a later time and date as agreed at the point of booking.
How do I set up an online booking?
If you want to set up and offer an online booking service for your clients, then you can do that with the help of a free online scheduling tool. You’ll benefit from an online booking page which you can customize with your own branding. Furthermore, with a good online booking system, you will be able to seamlessly integrate and offer an online booking facility via your own website.
Where can I download the Bookly business user guide?
The illustrated guide covers registration, your business website, services, staff, schedules, bookings, payments and the account tools available to your business.
Download the complete Bookly business user guide (PDF). You can also find it in the footer and in emails sent to company owners.
How do I report a problem with a Bookly page?
Use Report this page in the page footer. The report form fills in the source page so you can describe the problem and leave an email address for follow-up.
Report this page to Bookly support. Do not include passwords, verification codes, payment card details or bank receipts.